Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (CIO Works GmbH, Arnold-Fanck-Str. 26, 79115 Freiburg im Breisgau, Germany, phone 3319285 0251 94+, email moc.reciffoecifeihc@tcatnoc) of your decision to withdraw from this contract by means of a clear statement (for example a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.
You can also exercise your right of withdrawal online at https://chieficeofficer.com/withdraw-from-contract/. We will then send you without delay an acknowledgement of receipt stating the content, date and time.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and at the latest within fourteen days of the day on which we receive notice of your withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
If you requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the withdrawal, compared with the total scope of the services under the contract.
For the Instructor Masterclass LIVE we waive this amount.
Early expiry for digital content
For a contract for digital content not supplied on a physical medium, such as the Instructor Masterclass PLAY, your right of withdrawal expires when we have begun to perform the contract after you have expressly consented to performance beginning before the end of the withdrawal period, have acknowledged that you thereby lose your right of withdrawal, and we have provided you with a confirmation of the contract.
Model withdrawal form
If you wish to withdraw from the contract, please complete this form and send it back.
To CIO Works GmbH, Arnold-Fanck-Str. 26, 79115 Freiburg im Breisgau, Germany, email: moc.reciffoecifeihc@tcatnoc
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service (*) / the purchase of the following digital content (*):
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is sent on paper):
- Date:
(*) Delete as applicable.